---
title: About us
description: Empowering businesses to shine, innovate, and grow together. Transform your brand advocacy journey today.
---
[](https://viralcx.com/en/?hsLang=en)
- [English](https://viralcx.com/about-us)
- [Suomi](https://viralcx.com/fi/about-us)
- [FEATURES](https://viralcx.com/features?hsLang=en)
- [PRICING](https://viralcx.com/pricing?hsLang=en)
- [RESOURCES](https://viralcx.com/resources?hsLang=en)
- [ABOUT US](https://viralcx.com/about-us)
- [English](https://viralcx.com/about-us)
- [Suomi](https://viralcx.com/fi/about-us)
OUR PHILOSOPHY
# The book is out now!
Don’t let your brand get lost in the noise. Become a brand that people can’t help but talk about. This book tells you all about how to build viral customer experience.
**KEY TAKEAWAYS:**
- Insights into the psychology of what makes people talk
- Tactics for turning average customers into brand evangelists
- Strategies for creating social triggers that optimize word-of-mouth marketing
- A step-by-step guide to crafting viral customer experiences
[GET THE BOOK](https://linktr.ee/viralcx)
[GET YOUR COPY](https://linktr.ee/viralcx)
##### VIRAL CUSTOMER EXPERIENCE
An engaging customer journey that naturally encourages sharing and advocacy, creating organic growth through memorable, shareable experiences.
##### LEARN VIRAL ELEMENTS
Key features or actions within a product or service designed to capture attention and inspire sharing, amplifying reach through customer interactions.
##### BECOME CUSTOMER-OBSESSED
A business approach focused on understanding and meeting customer needs at every stage of their journey, ensuring value and satisfaction drive all decisions and interactions.
# About Viral CX
As someone who has spent years working closely with small and medium enterprises, I’ve come to intimately understand the unique challenges faced by dedicated service entrepreneurs like yourself. The struggle to stand out in crowded markets, the cost of advertising, the battle to make a mark – these are not just obstacles; they’re daily realities.
These struggles resonated deeply with me, igniting a desire to make a change. I found myself driven to take a stand and be on the side of the ‘good guys’ – the marketers and entrepreneurs who dare to dream big.
Viral CX is more than just a tool; it’s a philosophy. It’s about making your company’s customer journey as contagious and shareable as possible. The essence of this concept is to turn your customers into your advocates, allowing them to organically spread the word about the quality and integrity of your service. By refining the customer journey and experience, your business can stand out in the most crowded of markets without the need for expensive advertising.
Our mission is to help marketers and strategists like you advertise themselves as effectively as possible through a customer-centric approach. We don’t just want to help you market your business; we want to help you make it an integral part of your customers’ lives. Our vision is to be the most easy and effective partner, teaching the most effective organic marketing strategies that resonate with the heart and soul of your target audience.
Imagine a world where your business doesn’t just survive but thrives, fueled by the very people you serve. I believe that this is not just a distant dream but an achievable reality. With Viral CX, we’re taking a step towards a future where your services become an organic extension of the community, transforming customers into allies, advocates, and ambassadors.
Looking forward to partnering with you in this exciting endeavor.
Warm regards,
Arttu Ruotsalainen
Founder
Viral CX
WE ARE GUIDED BY
#### **VISION**
100 000 mapped customer journeys.
#### **MISSION**
Helping companies put customers first by building strategies around the customer journey.
#### **VALUES**
**1. Empowerment:** We believe every business, regardless of size, deserves to shine. We’re here to amplify their unique story.
**2. Eduvation (Education + Innovation):** Through continuous learning and pioneering ideas, we guide businesses to new horizons in customer experience.
**3. Community:** We champion a collective spirit. In our world, businesses grow stronger when they grow together.
STAY UPDATED
At Viral CX, we’re here to help you transform your customer experience journey. Whether you’re looking to get started with our dynamic SaaS tool or searching for the perfect solution to get your voice heard, our team is always ready to assist.
[FOLLOW US ON SOCIALS](https://linktr.ee/viralcx)
GET IN TOUCH
Ready to reshape your customer journey and ignite the spark of brand advocacy? We’d love to hear from you! Email us at hello@viralcx.com.
## Build irresistible customer journeys with Viral CX
[TRY FOR FREE](https://app.viralcx.com/en/register) [BOOK A DEMO](https://calendly.com/arttu-ruotsalainen-viralcx/30min?month=2024-10)
Viral CX Oy
[hello@viralcx.com](mailto:hello@viralcx.com)
### Tools
- [Features](https://viralcx.com/features?hsLang=en)
- [Pricing](https://viralcx.com/pricing?hsLang=en)
- [Sign Up Free](https://app.viralcx.com/en/register)
- [Login](https://app.viralcx.com/en/login)
### Resources
- [Blogs](https://viralcx.com/resources?hsLang=en)
- [Help Center](https://help.viralcx.com/en)
- [Customer Journey Check](https://viral-cx.involve.me/healthcheck)
- [Viral CX Book](https://linktr.ee/viralcx)
### Company
- [About Us](https://viralcx.com/about-us)
- [LinkedIn](https://www.linkedin.com/company/viralcx/)
- [Instagram](https://www.instagram.com/viral_cx/)
- [TikTok](https://www.tiktok.com/@viral_cx)
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