Viral CX Plans

Explore our subscription plans and pricing, designed to grow with your business.

Freemium

0€/mo

For a single user.

No credit card needed. Free to use for as long as you want. Clarífy your mission and ideal customer, build a customer journey map, define objectives and key results. 

  • Checkmark AI Onboarding
  • Checkmark Ideal Customer Profile
  • Checkmark Objectives and Key Results
  • Checkmark Customer Journey Mapping
  • Checkmark Viral Customer Experience exclusive knowledge base
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Most popular

Pro

38€/mo

Invite multiple users.

AI Tools for actions, objectives and key results, customer pains and needs and content creation. 

  • Everything in Freemium + Everything in Freemium +
  • Checkmark Invite multiple users
  • Checkmark Unlimited AI Content creation, tailored to your brand and customers
  • Checkmark AI Documenting successes and failures of Key Results (Coming soon)
  • Checkmark Customer feedback analyzation and actions (Coming soon)
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Enterprise

Custom

Get in touch for a custom quote.

We'll help you and your team to start building irresistible customer experience. 

  • Checkmark Everything in Pro +
  • Checkmark Personal onboarding
  • Checkmark Advanced AI tools
  • Checkmark Reporting
  • Checkmark Custom features request
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FAQS

Need clarification about our plans?

If you can’t find the answer you’re looking for, don’t hesitate to get in touch. Send us an email at hello@viralcx.com for questions and product demo requests.

What user roles are available in Viral CX?

New users can be added to Pro and Enterprise plans for an additional monthly cost per user.

LEAD (Admin) / €38: Full control to shape your organization’s vision, mission, and strategies. Admins can set objectives, create customer journeys, and invite new users to the platform.

PLANNER / €20: Play a key role in managing actions and key results. Planners focus on strategy and reporting, helping your team adapt to performance and challenges.

VIEWER / €2: Access all content with complete transparency but without editing rights. This role is ideal for staying aligned with your team’s direction.

How many users can I have with each plan?

Each plan includes 1 user. For our Pro and Enterprise plans, you can invite multiple additional users to your account for an additional monthly cost per user.

Is there a free trial option available?

Our freemium plan is free to use for as long as you want. No credit card needed.

What payment methods do you accept

We accept most credit card types internationally.

Can I change my plan later?

Absolutely! You can switch your plan at any time by sending an email to hello@viralcx.com , no strings attached. We want to ensure you have the flexibility to adapt as your needs evolve.

Can I request new features for Viral CX?

Yes! We’re committed to developing our software as a truly customer-centric solution. We welcome your feedback and feature requests—feel free to send them to our email at hello@viralcx.com .

Build irresistible customer journeys with Viral CX

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